Everything you need to know about our AI estimates, secure payments, and vetted professionals.
Our "InstaQuote" engine is 98% accurate. It uses our Master Price List 2025, which tracks real-time local labor rates and material costs. It also factors in project complexity, urgency, and seasonal demand to give you a precise figure.
Yes! Generating an estimate with our AI scanner is completely free. You only pay when you decide to book a professional service through our platform.
Our estimates are binding for standard jobs. If a contractor finds unforeseen issues (like hidden water damage), they must submit a "Change Order" through the platform, which you must approve before any extra costs are added.
To protect both you and the contractor, we hold your payment in a secure escrow account. Funds are only released to the contractor after they complete the work (or a specific milestone) and you approve it via your dashboard.
You can "Reject" the milestone in your dashboard and request revisions. If the issue isn't resolved, you can file a dispute, and our mediation team will step in. Your funds remain safe in escrow during this process.
Absolutely. Every professional on HomePro undergoes a rigorous 4-step vetting process: Identity Verification, Criminal Background Check, License Validation, and Insurance Verification. We only accept the top 5% of applicants.
Yes, all jobs booked through HomePro come with our Happiness Guarantee. If you're not satisfied with the work quality, we'll work to make it right or refund your money up to $1,000.
For emergency plumbing issues (like burst pipes or major leaks), our average dispatch time is under 45 minutes. We prioritize these requests to minimize water damage to your home.
Yes. In "Emergency Mode", our AI scanner generates a detailed report compatible with major insurance providers. We can bill your insurance directly for mitigation services, reducing your out-of-pocket costs.
Emergency and after-hours services typically carry a 1.5x to 2.5x multiplier on labor rates, depending on the severity and time of day. Our AI scanner will clearly show you this "Surge Pricing" before you book, so there are no surprises.
The average cost for a roof replacement ranges from $4.50 to $7.50 per square foot for asphalt shingles. For a standard 2,000 sq. ft. home, this is typically between $9,000 and $15,000. Our AI scanner can give you a precise quote by analyzing a photo of your roof.
A full HVAC replacement (furnace and AC unit) typically costs between $6,000 and $12,000 depending on the SEER rating and brand. Installation usually takes 1-2 days.
Licensed electricians on HomePro typically charge between $85 and $130 per hour. Simple jobs like installing a ceiling fan or outlet usually have flat-rate pricing starting at $150.